Privacy Policy
Last updated: February 2026
Introduction
CXentric Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you fill out our contact form or request our services.
- Usage Data: Information about how you use our website, including pages visited and time spent on the site.
- Communication Data: Records of correspondence when you contact us via email, phone, or WhatsApp.
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Deliver our consulting and support services
- Send relevant updates about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Third-Party Services
We may use third-party services for analytics, email delivery, and customer relationship management. These services have their own privacy policies governing the use of your information.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
Contact Us
If you have any questions about this privacy policy, please contact us at: lizzmwangi.cxentric@gmail.com